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Update: After it started getting out of hand, KFC tried to remedy the coupon situation.

Link: KFC Gives Out Rain Checks

I had to write about this mess:

Angry patrons looking to get a free meal, compliments of talk show host Oprah Winfrey, waited in long lines outside a New York City KFC franchise Wednesday and staged a sit-in when told the restaurant had run out of grilled chicken. 

A coupon available exclusively through the talk show queen Oprah Winfrey’s Web site, oprah.com, for 24 hours Wednesday, had been sought out so frequently that “Oprah Winfrey KFC coupons” was the fifth most-searched item on Google Trends by Wednesday afternoon, hours after it had been posted.

Stores across the country reported they were inundated with customers looking to redeem coupons for “two pieces of grilled chicken, two individual sides and a biscuit.” Some restaurants quickly sold out and told customers, who have until May 19 to use their coupons, to come back. 

Gothamist, a local blog, posted an e-mail and photos from a customer at the Manhattan branch.

“I went over to our nearest KFC a few minutes ago … and chaos ensued,” the e-mail read. “Despite the very visible grilled chicken behind the register, the manager told everyone with coupons to leave and that the promotion was over for the day. The people there are currently holding a sit-in and refusing to leave until they get their free chicken. … There were 911 calls. Racial epithets were being spewed, people who actually wanted to pay for chicken were facing a potential beat-down, and the manager ran from the screaming horde. Oprah, what have ye wrought?” ABC

There are soo many things wrong with this story. Although I can’t help but laugh at the fact that those who actually wanted to pay faced beatdowns from angry coupon holders. 

But the fact remains that people staged a sit-in for chicken. Chicken! These weren’t starving people begging for a meal, but crazy Americans angry that KFC wouldn’t honor a coupon. And I just know that after the whole Popeyes debacle, black people were involved. Probably spearheaded the revolt. The special runs until May 10. So these angry customers could have just come back to get their free chicken on another day. (more…)

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